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HubSpot Onboarding · 25% off published rates

HubSpot Onboarding Services That Maximize Your Investment

HubSpot's own onboarding methodology, delivered by a HubSpot Platinum Solutions Partner at 25% off HubSpot's published rates. Your dedicated Strategist guides your team week by week, so HubSpot is set up right the first time and your people know how to run it.

  • Dedicated HubSpot Strategist
  • Kickoff within 7 business days
  • A tailored plan, week by week
  • Sales, Marketing and Service Hub
Your onboarding planSales Hub Professional · example
Week 3 of 8
Kickoff & DiscoveryStrategist assigned, goals and tech stack reviewed
Week 1
Strategy & MappingPlan and data model signed off
Week 2
Data Import & CRM SetupContacts and companies imported and organized
In progress
Pipelines, Sequences & CallingDeal stages, templates, meeting links
Weeks 4 to 5
Automation & ReportingTask queues, workflows, dashboards
Weeks 6 to 7
Guided, remote sessionsConfident execution by day 90 to 120
From $1,125Sales or Service Hub Professional
PlatinumHubSpot Solutions Partner, delivering HubSpot's own onboarding
25%off HubSpot's published onboarding rates, on every hub and tier
7business days or less to meet your dedicated Strategist
90 to 120days from kickoff to a team that runs HubSpot on its own
Watch · 1 minute
See Guided Onboarding in action
The journey

Four steps from signed to self-sufficient

Every onboarding follows the same proven path. What changes is what gets built, and that depends on your hub and tier.

1
Week 1

Kickoff & Discovery

Within 7 business days you meet your dedicated HubSpot Strategist. We learn your business, your goals and how work moves today.

2
Week 2

Strategy & Mapping

Your Strategist maps a tailored onboarding plan to your objectives, so every session has a clear outcome.

3
Weeks 3 to 8

Guided Implementation

Session by session, your team builds HubSpot with an expert beside it. You learn by doing, and nothing gets skipped.

4
Day 90 to 120

Confident Execution

Your team runs HubSpot on its own, with the systems in place and the know-how to keep them clean.

At a glance

HubSpot onboarding at a glance

A typical plan. Your Strategist tailors the order and pace to your hubs, your tier and your team.

Wk 1Wk 2Wk 3Wk 4Wk 5Wk 6Wk 7Wk 8To day 120
Kickoff & DiscoveryWeek 1Strategist, goals, tech stack
Kickoff
Strategy & MappingWeek 2Plan and data model
Plan
Data Import & CRM SetupWeek 3Import, views, associations
Import
Hub ToolsWeeks 4 to 5Pipelines, email, help desk
Hub build
AutomationWeek 6Workflows and task queues
Automate
Views, Reports & DashboardsWeek 7What leaders see each week
Report
Enterprise ToolsWeek 8If your tier includes them
Enterprise
Confident ExecutionTo day 120Your team runs it
Handoff

Sessions are remote and guided: your Strategist leads, your team builds. Dashed steps apply to Enterprise tiers.

Week by week

Exactly what happens, every week

Pick your hub. Weeks 1 to 3 are the same for everyone; from week 4 your sessions focus on the tools your hub adds.

Onboarding more than one hub? Ask about a combined plan.

Week 1

Kickoff, Discovery & Setup

Kickoff call

Meet your dedicated HubSpot Strategist and agree goals, timeline and who owns what on your side.

Discovery

Walk through how leads, deals or tickets move today, and where things fall through the cracks.

Tech stack review

Map the tools HubSpot has to work with, and the tracking that needs to be in place.

Account setup

Account defaults, branding, and the HubSpot tracking code on your website.

Week 2

Strategy & Mapping

Your onboarding plan

A tailored plan mapped to your objectives, with a clear outcome for every session.

How your data lives in HubSpot

Contacts, companies and the records your hub adds, and how they connect.

Properties

Decide which fields you need, which to create, and which old ones to leave behind.

Users

Get your team into HubSpot with the right access from day one.

Week 3

Data Import & CRM Setup

Importing and organizing your contacts

Bring contacts and companies over from spreadsheets or your old system, cleanly.

Record views

Saved views and filters so each person sees the records they work.

Associations

Keep contacts, companies and the rest of your records linked the right way.

Data quality

Spot duplicates and gaps before they spread through reporting.

Weeks 4 to 5

Sales Tools

Deal pipelines and stage setup

Pipelines and stages that match how you actually sell, with the details required at each stage.

Email templates and sequences

Reusable templates and automated follow up sequences for your reps.

Meeting links and calling setup

Booking links on every calendar, plus calling and call logging inside HubSpot.

Deal records

The deal views and cards your reps work from every day.

Week 6

Sales Automation

Sales automation

Workflows that create tasks, assign new leads and update deals automatically.

Task queues

Queues so each rep knows exactly who to call and email next.

Week 7

Views, Reports & Dashboards

Pipeline views

Board and list views your managers use in the weekly pipeline review.

Sales dashboards

Activity and pipeline reports gathered into one dashboard.

Week 8

Enterprise Tools

If your tier includes them
Custom reporting and forecasting

Custom reports and the forecast view for sales leadership.

Permissions, teams and territory setup

Teams, territories and permission sets that match your org chart.

Day 90 to 120

Confident Execution

Handoff

Your team runs HubSpot independently, with systems in place and knowledge in hand.

Success habits

The weekly routines that keep data clean and reports worth trusting.

What comes next

Need hands-on help after onboarding? Add a block of expert hours, shown below.

Week 1

Kickoff, Discovery & Setup

Kickoff call

Meet your dedicated HubSpot Strategist and agree goals, timeline and who owns what on your side.

Discovery

Walk through how leads, deals or tickets move today, and where things fall through the cracks.

Tech stack review

Map the tools HubSpot has to work with, and the tracking that needs to be in place.

Account setup

Account defaults, branding, and the HubSpot tracking code on your website.

Week 2

Strategy & Mapping

Your onboarding plan

A tailored plan mapped to your objectives, with a clear outcome for every session.

How your data lives in HubSpot

Contacts, companies and the records your hub adds, and how they connect.

Properties

Decide which fields you need, which to create, and which old ones to leave behind.

Users

Get your team into HubSpot with the right access from day one.

Week 3

Data Import & CRM Setup

Importing and organizing your contacts

Bring contacts and companies over from spreadsheets or your old system, cleanly.

Record views

Saved views and filters so each person sees the records they work.

Associations

Keep contacts, companies and the rest of your records linked the right way.

Data quality

Spot duplicates and gaps before they spread through reporting.

Weeks 4 to 5

Marketing Tools

Lead capture and conversion paths

Forms, CTAs and landing pages that turn visitors into contacts.

Segmenting your data

Active and static lists for targeting, suppression and reporting.

Email marketing and nurturing

Marketing emails and nurture programs for each audience.

Campaign setup

Campaigns that tie your emails, pages and assets together.

Week 6

Marketing Automation

Nurture workflows

Workflows that send the right follow up when someone converts.

Internal notifications

Alert the right person when a lead is ready for sales.

Week 7

Views, Reports & Dashboards

Traffic and website analytics

Where visitors come from and which pages turn them into leads.

Campaign analysis

Report on each campaign across every asset in one place.

Week 8

Enterprise Tools

If your tier includes them
Calculated properties and custom reporting

Calculated fields and custom reports for deeper analysis.

Permissions, teams and multiple brands

Teams, permission sets and brand setup for larger marketing teams.

Day 90 to 120

Confident Execution

Handoff

Your team runs HubSpot independently, with systems in place and knowledge in hand.

Success habits

The weekly routines that keep data clean and reports worth trusting.

What comes next

Need hands-on help after onboarding? Add a block of expert hours, shown below.

Week 1

Kickoff, Discovery & Setup

Kickoff call

Meet your dedicated HubSpot Strategist and agree goals, timeline and who owns what on your side.

Discovery

Walk through how leads, deals or tickets move today, and where things fall through the cracks.

Tech stack review

Map the tools HubSpot has to work with, and the tracking that needs to be in place.

Account setup

Account defaults, branding, and the HubSpot tracking code on your website.

Week 2

Strategy & Mapping

Your onboarding plan

A tailored plan mapped to your objectives, with a clear outcome for every session.

How your data lives in HubSpot

Contacts, companies and the records your hub adds, and how they connect.

Properties

Decide which fields you need, which to create, and which old ones to leave behind.

Users

Get your team into HubSpot with the right access from day one.

Week 3

Data Import & CRM Setup

Importing and organizing your contacts

Bring contacts and companies over from spreadsheets or your old system, cleanly.

Record views

Saved views and filters so each person sees the records they work.

Associations

Keep contacts, companies and the rest of your records linked the right way.

Data quality

Spot duplicates and gaps before they spread through reporting.

Weeks 4 to 5

Service Tools

Help desk and ticketing setup

Connect email, chat and forms so every request becomes a ticket.

Ticket pipelines and routing

Ticket stages, priorities and rules that send each ticket to the right person.

Knowledge base and live chat

Self service articles and live chat on your website.

Customer feedback surveys

Surveys after key moments, with the answers on the customer record.

Week 6

Service Automation

SLA configuration

Response and resolution targets on every ticket.

Pipeline configuration

Workflows that escalate, notify and close the loop automatically.

Week 7

Views, Reports & Dashboards

Ticket views

Queues and views so each agent sees the right tickets first.

Service dashboards

Ticket volume, time to close and survey results in one view.

Week 8

Enterprise Tools

If your tier includes them
Custom reporting and analytics

Custom reports across tickets, customers and feedback.

AI agent, advanced routing and permissions

AI agent, skills based routing and permission sets for larger teams.

Day 90 to 120

Confident Execution

Handoff

Your team runs HubSpot independently, with systems in place and knowledge in hand.

Success habits

The weekly routines that keep data clean and reports worth trusting.

What comes next

Need hands-on help after onboarding? Add a block of expert hours, shown below.

Partner pricing

Onboarding pricing, hub by hub

The same onboarding HubSpot publishes, delivered by a HubSpot Solutions Partner at 25% off published rates. Pick your hub and tier.

Professional

CRM, pipelines, sequences, forecasting

$1,125$1,500Save $375

One-time onboarding fee · Remote · About 90 to 120 days

  • How your data lives in HubSpot
  • Importing and organizing your contacts
  • Deal pipelines and stage setup
  • Email templates and sequences
  • Meeting links and calling setup
  • Sales automation and task queues
  • Custom reporting and forecasting
  • Permissions, teams and territory setup
Start Professional onboarding

Enterprise

Everything included

CRM, pipelines, sequences, forecasting

$2,625$3,500Save $875

One-time onboarding fee · Remote · About 90 to 120 days

  • How your data lives in HubSpot
  • Importing and organizing your contacts
  • Deal pipelines and stage setup
  • Email templates and sequences
  • Meeting links and calling setup
  • Sales automation and task queues
  • Custom reporting and forecasting
  • Permissions, teams and territory setup
Start Enterprise onboarding

Professional

Email, automation, campaigns, analytics

$2,250$3,000Save $750

One-time onboarding fee · Remote · About 90 to 120 days

  • How your data lives in HubSpot
  • Lead capture and conversion paths
  • Segmenting your data
  • Email marketing and nurturing
  • Traffic and website analytics
  • Campaign setup and analysis
  • Calculated properties and custom reporting
  • Permissions, teams and multiple brands
Start Professional onboarding

Enterprise

Everything included

Email, automation, campaigns, analytics

$5,250$7,000Save $1,750

One-time onboarding fee · Remote · About 90 to 120 days

  • How your data lives in HubSpot
  • Lead capture and conversion paths
  • Segmenting your data
  • Email marketing and nurturing
  • Traffic and website analytics
  • Campaign setup and analysis
  • Calculated properties and custom reporting
  • Permissions, teams and multiple brands
Start Enterprise onboarding

Professional

Help desk, ticketing, knowledge base, SLAs

$1,125$1,500Save $375

One-time onboarding fee · Remote · About 90 to 120 days

  • How your data lives in HubSpot
  • Help desk and ticketing setup
  • Ticket pipelines and routing
  • Knowledge base and live chat
  • Customer feedback surveys
  • SLA and pipeline configuration
  • Custom reporting and analytics
  • AI agent, advanced routing and permissions
Start Professional onboarding

Enterprise

Everything included

Help desk, ticketing, knowledge base, SLAs

$2,625$3,500Save $875

One-time onboarding fee · Remote · About 90 to 120 days

  • How your data lives in HubSpot
  • Help desk and ticketing setup
  • Ticket pipelines and routing
  • Knowledge base and live chat
  • Customer feedback surveys
  • SLA and pipeline configuration
  • Custom reporting and analytics
  • AI agent, advanced routing and permissions
Start Enterprise onboarding
Add-on support

Onboarding support services

Need hands-on help beyond guided onboarding? Add a block of expert hours for builds, migrations, integrations and custom configuration.

10 Hours

Starter block

$2,000

$200 per hour · one-time block

  • Hands-on builds and configuration
  • Data import and migration help
  • Workflow and automation setup
  • Use anytime during onboarding
Add 10 hours

20 Hours

Most popular

Best value

$3,500Save $500

$175 per hour · one-time block

  • Everything in the 10-hour block
  • Custom integrations and API work
  • Advanced reporting and dashboards
  • Lower effective hourly rate
Add 20 hours
Need more than 20 hours? Custom blocks are available.Talk to our team
Onboarding waiver option

QBS Consulting Jumpstart

For clients who qualify to waive HubSpot’s required onboarding fee. Two dedicated consulting calls covering your goals, tech stack, and a personalized 30-day action plan. Qualification determined by QBS based on tier, prior CRM experience, and complexity.

$295
Flat fee · replaces the onboarding feeWaiver eligible only

Onboarding is advisory: HubSpot’s proven methodology, delivered by QBS, guides your team while your team executes the build. One-time fees shown; software subscription pricing quoted separately. Starter editions include free self-guided onboarding.

In their words

What clients say about working with us

Verified reviews from the HubSpot Solutions Directory.

★★★★★
“Working with Quantum Business Solutions has been one of the best decisions we've made during our CRM migration. They bring deep expertise, excellent communication, and a genuine commitment to helping their clients succeed.”
Otoka, S.A Trusted Partner in Our CRM Transformation · HubSpot Solutions Directory
★★★★★
“Our experience has been wonderful. Quantum is a well-run company from top to bottom. They are very detailed and organized when it comes to keeping us on track.”
Blatchford, J.Image 2000 · HubSpot Solutions Directory
★★★★★
“Marko has already helped us untangle a difficult syncing issue between HubSpot and Agent Dealer. Their handle on CRMs and AI integration is impressive.”
Christino, J.These guys know their stuff · HubSpot Solutions Directory
Why Quantum

Why teams onboard with Quantum

01

HubSpot Platinum Solutions Partner

The same methodology HubSpot publishes, delivered by a partner that lives in HubSpot every day.

02

One dedicated Strategist

The same person from kickoff to handoff, who knows your business and your portal.

03

25% off published rates

You pay less than going direct, for the same onboarding scope. Savings are shown in the tables above.

04

Built to last after onboarding

Your team learns by doing, and expert hour blocks are there if you want hands-on help later.

Frequently Asked Questions

What is included in HubSpot onboarding?

Onboarding is advisory. Your team is guided through the setup rather than handed a portal somebody else configured, which is what makes the knowledge stick after the engagement ends. Scope covers how your data lives in HubSpot, importing and organizing contacts, deal pipelines and stage setup, email templates and sequences, meeting links and calling setup, and sales automation. Professional and Enterprise tiers differ: Enterprise adds custom reporting and forecasting plus permissions, teams and territory setup.

How much does HubSpot onboarding cost through a Solutions Partner?

It is the same onboarding HubSpot publishes, delivered by a HubSpot Solutions Partner at 25% off published rates. The comparison table above lists the exact figure for each hub and tier, along with what you save. Fees are one-time rather than recurring.

How long does HubSpot onboarding take?

You meet your dedicated HubSpot Strategist within 7 business days. Strategy and mapping happens the following week. Guided implementation runs 4 to 6 weeks after that. Engagements are scoped as one-time remote programs of roughly 90 to 120 days end to end, which leaves room for your team to work at a realistic pace alongside their day jobs.

What is the difference between HubSpot onboarding and partner onboarding?

The curriculum is the same one HubSpot publishes. A Solutions Partner delivers it at 25% below published rates, and you work with one named Strategist assigned to your account for the duration rather than starting over with context each session.

Do we still need onboarding if our team has used a CRM before?

Usually, and it tends to move faster when they have. Prior CRM experience transfers concepts but not the specifics of how HubSpot models data, associates records, and handles automation. The expensive pattern is a portal configured on guesswork during a self-serve start, then unwound later once reporting does not add up.

Which hubs do you onboard?

Sales Hub, covering CRM, pipelines, sequences and forecasting. Marketing Hub, covering email, automation, campaigns and analytics. Service Hub as well. Each is available at Professional and Enterprise tiers, and the scope differs between tiers. Pick your hub and tier in the comparison table above.

What happens when onboarding ends?

Your team runs HubSpot independently. That is the deliverable: systems in place and the knowledge sitting with your people. If you want continued help afterwards, HubSpot Admin as a Service and hour blocks are separate offerings with their own published rates.
Schedule your onboarding call
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Tell us what is not working in your portal

Describe the problem in a line or two and we will reply with an honest read on what is causing it and what we would fix first. If the answer is that you do not need us, we will say that.